Cleaner has always believed that excellent quality and perfect after-sales service are the foundation of a high-end manufacturing enterprise. Through its 10 years of experience in robots R&D and manufacturing, our company can rely on high-quality after-sales service as well as a professional and dedicated support team. We have all the resources to support our customers and solve all their business-related needs. As long as one of our customers needs our help, our after-sales support team will drive to the location and provide the best service within 24 hours.
|Kilometers||On-site after-sales service||Note|
|After-sales point≤200KM||8 hours||Monthly inspections; proactive after-sales support twice a year;|
|≥200KM≤500KM||24 hours||General after-sales failures, 2 hours response for remote issue resolution, 4 hours for complete resolution;|
|≥500KM≤1000KM||48 hours||If the problem is not resolved within 48 hours, the insured customer will receive 200 yuan/day|
* Every car washer is covered by Ping An Insurance
|Manpower service fees||Travel expenses||Accessories prices||Remarks (off-insurance customers)|
|See accessories list||On-site after-sale time is the same as above|
If you are not satisfied with our service, you can make a complaint by phone+86-0731-84650818
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Integrated R&D, manufacturing, processing, and installation processes
Hotline：+86 0731 - 84650818